banner

Blog

Jun 24, 2023

Barclays issues 15

The high street bank is urging Barclays customers to stay aware and alert amid a rise in fraud crime.

Sign up to our free email alerts for the top money saving stories sent straight to your e-mail

We have more newsletters

Sign up to our free email alerts for the top money saving stories sent straight to your e-mail

We have more newsletters

Barclays is warning customers that account holders are falling victim to scams every 15 SECONDS. The high street bank is urging Barclays customers to stay aware and alert amid a rise in fraud crime.

Barclays warns: "Did you know a fraudulent transaction happens every 15 seconds in the UK? Fraudsters are always finding new ways to get access to your cash." On its website, the banking giant - which has high street branches across the UK - lists a handy list of things it will never do.

"We will never tell you to transfer money out of your account to keep it safe from fraud," the high street bank says. "We will never ask for your PIN, PINsentry code, activation code, QR activation code or online banking passcodes, ask you to help us with an internal investigation or tell you to lie to people who work at the bank about a payment or withdrawal."

READ MORE Hairy Bikers' Dave Myers and Si King issue urgent warning and say 'don't engage'

The high street bank adds: "We will never ask you to give us remote access to your device, say your money isn't safe or your account is at risk or share details we have about you to convince you it's us. We will never send a courier to your house to pick something up, text you with a link to make a payment or object to you checking any communication from us is genuine – we’ll be pleased you’re vigilant!"

Banks will be required to reimburse fraud victims who have been tricked into sending money to scammers under rules to come into force next year, a regulator has confirmed. Losses from APP fraud reached almost £500m over the last year, according to the latest figures from UK Finance.

Chris Hemsley, managing director at the PSR, said: “Once implemented, our changes will deliver a major shift from the status quo, giving everyone across the payments ecosystem a reason to act to prevent fraud from happening in the first place. That means everybody who makes payments can do so with much greater confidence, knowing that they will be better protected against fraudsters.

“In delivering this step-change, the UK will be at the forefront of the fight against APP fraud globally. And by confirming these changes now, it means we will be ready to act once new laws come into effect.”

SHARE